In 19.1.1 under the site pref SMAT tab the database is set to encrypted by default and there’s no option for no encryption. I have not set a key. Is there a default key?
Lynda:
Were the SMAT files created in 19.1? If not you may need to use the hcismatcrypt command to migrate.
Note: You can also validate your password here. Also you can change the password but you must know existing password.
If you cannot figure out what your password is contact Support. They have methods to determine password which I would rather not discuss in this open forum.